Guest Information Folders & Welcome Booklets for Hotels, Guest Houses & Holiday Lets

Provide a professional, welcoming first impression with our collection of guest information folders, welcome booklets and signage — ideal for hotels, B&Bs, holiday-lets, guest houses, serviced apartments, Airbnbs and self-catering cottages. Our folders and signs deliver clear guest information — local amenities, house rules, emergency contacts, property guidance — in a tidy, hotel-standard format.

Whether you’re equipping a boutique B&B or managing multiple holiday-lets, these guest-ready folders and signs bring convenience, clarity and a polished finish to every property.

Help your guests get the most from their stay at your hospitality establishment when you provide them with a smart guest information pack. A guest information book or folder is a great way to present information to your guests on your hotel, guides to using in-room equipment, bar and restaurant opening hours, local services, and attractions. Having a few appropriate signs in your property will also be of benefit – guest notices, ‘Do Not Disturb’ door hangers, Wi-Fi password notices and changeover notices for housekeepers.

To help you create the perfect guest welcome and elevate first impressions, take a look at our blog post “3 Ways to Perfect Your Breakfast Presentation” — it covers how thoughtful touches like welcome packs, tableware, guest information and service setup can significantly boost guest satisfaction. Combine a quality guest information folder with well-presented breakfast or welcome materials to make your property stand out.

Easy-to-find information is a great way for your guests to start getting the most from their time with you right from the get-go and out range of information books and packs is a great way to provide leaflets and instructions for their attention. Out of Eden also supply a great range of tent cards, small table-top blackboards, hotel bedroom door-hangers and self-adhesive signs to communicate a range of messages to your guests and your housekeeping team.

Why Invest in Guest Information Folders & Welcome Booklets?

Enhance guest experience and communication: Provide essential information — check-in/out procedures, Wi-Fi codes, local recommendations, house rules — in an accessible, professional format.
Reduce guest queries and increase efficiency: A comprehensive guest folder or welcome booklet can cut down on repeated questions from guests, saving staff time and avoiding confusion.
Consistent presentation across multiple properties: Ideal for property groups, holiday-let portfolios or serviced apartments — ensures every property offers the same high standard of guest information delivery.
Customisable and easy to update: Many of our folders allow you to insert your own pages or printouts — perfect for seasonal updates, local events or changing property information.
Bulk-buy and trade-friendly quantities available: Efficient for hoteliers, property managers or holiday-let operators managing multiple rooms — order multiple folders at once with fast UK delivery.
Professional and polished first impression: A well-presented welcome pack or folder elevates guest perception — matters for reviews, guest satisfaction and repeat bookings.

What is a guest information folder and why do I need one?

A guest information folder (or welcome booklet) is a collection of essential property and local information — check-in/out instructions, Wi-Fi, house rules, local attractions, emergency contacts — presented professionally so guests can easily find what they need. It enhances guest experience and reduces unnecessary questions.

Can I customise the content of the folder / welcome booklet?

Yes. Many of our folders are designed to be refillable or insert-friendly — ideal for regularly changing details or updating seasonal information, menus or local guides.

Are these folders suitable for holiday-lets and Airbnbs?

Absolutely. Guest information folders are especially useful in self-catering and short-stay accommodation — they give guests all necessary info at a glance and reduce communication workload for owners.

Can I order multiple folders for several properties at once?

Yes — we offer multi-pack and bulk ordering options, perfect for hotel chains, multiple holiday-lets, serviced apartments or property portfolios.

Do you supply signage as well as folders?

Yes — in addition to folders and welcome booklets, we offer door-signs, info cards, “do not disturb” / “please clean” signs and other helpful guest-service signage to complement your welcome packs.

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