Quite simply, without customers there is no Out of Eden. We will never take your custom for granted and are always appreciative of your ongoing loyalty. If we do something well, we love it when you tell us. If we don’t always hit the mark then we also appreciate the feedback you provide so that we can put it right and don’t make the same mistake again. 

It may be an old cliché that a business is only as good as its people but, it’s true and our people are testament to our growth and success. We will always invest in their personal development and career aspirations and provide well remunerated and fulfilling employment in a friendly and inclusive environment.

Beautiful Cumbria is our home, it’s where we established the business and it’s where we shall continue to operate from. Our team members all live in the local communities and, as they support us, so we play our part to support them. This support also extends to contributions made to communities and causes on a national and global level. 

Our procurement of products isn’t based purely on profit alone and, as far as possible, we endeavour to ensure that they are sourced from manufacturers and brands with ethics aligned to our own. Being ethical includes the environment and our commitment to reducing waste and recycling materials.

We know how stressful it can be to run a hospitality business and you can always call our Customer Services Team for advice on the right products. And if you decide not to buy on this occasion, that’s perfectly fine – we’re still happy to help.

Any business needs to generate a profit in order to continue trading but, for Out of Eden, profit alone has never been our primary purpose. We will always price our products fairly and competitively, and never seek excessive profit at the expense of our customers. Our profit is 'tithed' each year and donated to charities that are important to us.