Out of Eden Customer Service Reviews

Established in 1993, Out of Eden are a leading UK supplier to the hospitality industry, underpinned with excellent customer services.

4.9

Rated 4.9 out of 5 stars

Based on 6,567 reviews

Total 5 star reviews: 6.1k Total 4 star reviews: 327 Total 3 star reviews: 82 Total 2 star reviews: 31 Total 1 star reviews: 38

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6,567 reviews

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Rated 5 out of 5 stars
20 minutes ago
Excellent customer service
I am very impressed with the service I received after a delivery was made damaged. Very helpful staff that swiftly responded and resent the item no quibble. The customer service was excellent and quick to respond. Very pleased with the service and the product.
MD
Martine D.
Verified Reviewer
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Rated 5 out of 5 stars
2 weeks ago
Towels
Very happy with my order. Good quality towels.
About to wash before 1st use and looking forward to seeing good results
RK
Rutherford K.
Verified Reviewer
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Rated 5 out of 5 stars
2 weeks ago
Excellent
Excellent service
SM
stewart m.
Verified Reviewer
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Rated 2 out of 5 stars
3 weeks ago
Dispenser caps leaking
I received my parcel today when opened 2 of the Bottles Were Loose and They Were Leaking Everywhere
Out of Eden
2 weeks ago
Thank you for your feedback Andrew. We are really sorry to hear that you received your order with 2 bottles that were loose and leaking, this is certainly not the quality standard we expect for our products. We contacted Andrew and a resolution has been arranged. - Out of Eden
AC
Andrew c.
Verified Reviewer
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Rated 5 out of 5 stars
1 month ago
Great service
Just received my first order. Easy to order, great communication, delivery was as promised. Well packaged, great products. Will definitely order again, and recommend.
Thank you
C
Carol
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Classic Just Like Feather & Down Pillow

"Great delivery time, arrived really quickly"

"The pillow is really comfy with just the right level of support helping a better sleep. It's nice and soft but retains it's shape. Great pillow."

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Odyssey Black Pepper & Sandalwood Shampoo & Body Wash 300ml

"Great value for money"

"Brilliant service, great value for money, I’m so impressed I’m about to place another order."

Border Biscuits Twin Pack (Five Varieties) - Pack of 100

"Been leaving these for guests to enjoy for a couple of years now. They love them. "

"Never get any left in our chalet once guests check out! Nice long date on them too, which means I can buy the box of 100, which is better on price! Great service from Out of Eden."

Luxury Cotton Seersucker 200 Thread Count Duvet Cover Set

"I wish I had discovered this company before."

I’m thrilled with the quality of the duvet set and impressed by the service. I wish I had discovered this company before.